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Launcher Crash Logs & Self-Healing

What's New

Launcher v4.1.12 added one-click crash log sharing and automatic file repair.

Copy and Share Crash Logs

  1. Open the launcher and scroll the right-hand panel to Diagnostics & Crash Logs.
  2. Click Copy Latest Crash Logs. The newest crash report (.txt) and memory dump (.mdmp) are copied and a confirmation appears.
  3. Paste with Ctrl+V into the support or bug-report channel of the SWG Secura Discord, with a note on what you were doing.

The Open Folder button next to it opens your game folder in Explorer.

Automatic Self-Healing

Problem What the launcher does
Missing or quarantined game files Re-downloads them during the update check
Missing or corrupt user.cfg Generates a fresh one
Invalid install path (shell shortcut or GUID path) Cleans it; if unreachable, falls back to the default folder in your user profile

FAQ and Known Details

What is in a crash log? Client version, OS and hardware or driver info, the error code, and a call stack. Passwords and private files are not included.

"No recent crash logs found"? A dump is only created on an abnormal crash; a normal exit or Task Manager kill leaves none. Also confirm the launcher Install Directory is the folder your client runs from.