Launcher

Launcher updates, diagnostics and troubleshooting.

Launcher Crash Logs & Self-Healing

What's New

Launcher v4.1.12 added one-click crash log sharing and automatic file repair.

Copy and Share Crash Logs

  1. Open the launcher and scroll the right-hand panel to Diagnostics & Crash Logs.
  2. Click Copy Latest Crash Logs. The newest crash report (.txt) and memory dump (.mdmp) are copied and a confirmation appears.
  3. Paste with Ctrl+V into the support or bug-report channel of the SWG Secura Discord, with a note on what you were doing.

The Open Folder button next to it opens your game folder in Explorer.

Automatic Self-Healing

Problem What the launcher does
Missing or quarantined game files Re-downloads them during the update check
Missing or corrupt user.cfg Generates a fresh one
Invalid install path (shell shortcut or GUID path) Cleans it; if unreachable, falls back to the default folder in your user profile

FAQ and Known Details

What is in a crash log? Client version, OS and hardware or driver info, the error code, and a call stack. Passwords and private files are not included.

"No recent crash logs found"? A dump is only created on an abnormal crash; a normal exit or Task Manager kill leaves none. Also confirm the launcher Install Directory is the folder your client runs from.

Launcher Update Reliability (4.1.9)

What's New in 4.1.9

How to Update

  1. Start the launcher; it checks for launcher and game updates automatically.
  2. If an update was stuck, click Check Client (bottom left). Locks are cleared and downloads resume.
  3. When the bar reaches 100% and shows Asset synchronization complete, Play unlocks.

FAQ and Known Details

"shallow.lock: File exists"? Update the launcher and click Check Client.

Do I redownload everything? No, only missing or incomplete files.

Still stuck? Open a ticket in the SWG Secura Discord or the BetaHub tracker and include your launcher logs.

Unified Game Directory & Fast Server Switching

What's New

Live and Test now share one game folder, so switching servers is faster and uses far less disk space.

FAQ and Known Details

[NOTE] You can change the install folder in the launcher; an invalid path falls back to the default.

Launcher 4.2.8 - Live Logs, Sync Client and Per-Server Characters

[Completed] Released on Live. Launcher 4.2.8 updates itself the next time you start it.

What's New in 4.2.8

How to use Sync Client

  1. Pick your server in the launcher.
  2. Click Sync Client (bottom left). The launcher checks for a newer launcher version, then updates that server's game files.
  3. Watch the Launcher Logs. You will see a "Sync Client requested" line and a result line when it finishes.
  4. When the logs say the game files are up to date, Play Game unlocks.

Sync Client is available whenever the launcher is idle, including after a failed sync, so you can simply try again. It is greyed out while a sync or a launcher update is running.

Character memory per server

Server Remembered separately
Live Yes
Test Yes
Development Yes
Experimental Yes

FAQ

Do I need to download anything? No. The launcher updates itself on start.

Is Sync Client different from Check Client? Same sync, new name. It is now also usable after a failed sync.

Does Sync Client redownload everything? No, only missing or changed files.

The log looked stuck before. That was the display not refreshing. Update to 4.2.8.

Still stuck? Open a ticket in the SWG Secura Discord or the BetaHub tracker and include your launcher logs.

Launcher 4.3.1 - Galaxy Resources and Cleaner Server Details

[Completed] Released on Live. Launcher 4.3.1 updates itself the next time you start it. Requires nothing else from you.

What's New in 4.3.1

How to check resources

  1. Open the launcher and go to Resources.
  2. Use the selector at the top to choose Secura Horizon or Secura Origins.
  3. Browse or search the list as usual.

The launcher remembers your choice until you close it. If the data cannot be loaded, the screen says the resources are unavailable right now; try again in a minute.

[NOTE] The same selector is on the website Resources page. There your choice is remembered per browser.

FAQ

Are the resources the same on both galaxies? No. Each galaxy has its own spawns, and only a handful of resource names appear on both. Always check the galaxy you are playing on.

Where can I read about Secura Origins? See Secura Origins.