# CSR Toolkit

## Overview
The Customer Service Representative (CSR) Toolkit has been significantly enhanced to give our moderation team a powerful suite of 12 tools. These tools are designed to streamline moderation, support operations, and bug-fixing tasks directly from the game client, allowing our team to support players efficiently.

## How to Access
To open the CSR Toolkit menu, simply type the following command in spatial chat:
`/say csrtool_open` (or your assigned CSR tool alias command).

This will present you with the main CSR Operations menu, offering the following capabilities:

## Toolkit Features

### 1. Summon
Instantly teleports a selected player from anywhere in the galaxy directly to your current location. Useful for conducting interviews or moving players out of stuck situations.

### 2. Goto
Instantly teleports you (the CSR) directly to a selected player's location.

### 3. Warp
Teleports you to specific XYZ coordinates or predefined administrative regions. Perfect for investigating localized server issues or checking on specific map locations.

### 4. Restore Item
Refunds an accidentally deleted item back to a player's inventory. You will be presented with a list of the last 20 items the player deleted to choose from. This operation acts authoritatively against the database.

### 5. Create Quest Item
Allows the generation of quest-related items for players who may be blocked in a broken questline. **Note:** The system will validate that the item you are attempting to spawn is a legitimate quest item.

### 6. Retrieve Stuck Item
Aids in retrieving items that have bugged out, fallen through the world, or become stuck in an inaccessible inventory slot.

### 7. Cloak
Toggles your visibility. When active, you are completely invisible to normal players, allowing you to observe behavior or monitor events without disrupting immersion.

### 8. Player Info
Displays a quick snapshot of a target player's basic information, including their true Name, Object ID (OID), and current coordinates.

### 9. Disable Account
Instantly flags a targeted character as disabled. Use this in critical moderation scenarios to suspend a player's actions in real-time.

### 10. Despawn
Immediately removes a targeted object or NPC from the game world. Useful for clearing bugged spawns or griefing structures.

### 11. Snap
Snaps your character (or the target) to the ground. If someone is infinitely falling or stuck in geometry, this will reset their Z-axis coordinate to the nearest valid terrain mesh.

### 12. Attributes
Provides detailed engine-level attributes of a selected object, including its Template String and underlying Object ID (OID), allowing for quick in-game debugging.

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*For technical inquiries or bugs related to these tools, please contact the development team.*